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DANA deposit and withdrawal

DANA is one of the fastest payment rails supported by link fiatogel. To deposit via DANA, link your DANA account inside the payment page — our system recognises your DANA mobile number and pre-fills the account selection. Enter your desired deposit amount (minimum our welcome offer) and confirm the transaction on the DANA app. Funds arrive in your link fiatogel wallet within subject to verification. For withdrawal, navigate to the withdraw section, select DANA, enter the amount, and submit. Your DANA account must match the one linked during signup; if mismatched, withdrawal may be rejected and funds returned within 24 hours. Withdrawal processing takes 1–3 hours for approval, then subject to verification for funds to reach your DANA wallet. DANA does not charge fees for transfers to link fiatogel, though your DANA account balance limits apply.

OVO and GoPay usage

Both OVO and GoPay operate similarly on link fiatogel. To deposit, select OVO or GoPay from the payment menu, enter your registered phone number, and a payment window appears. Confirm the amount (minimum our welcome offer for both), then authorise the transaction via the OVO or GoPay app. Deposit confirmation arrives within subject to verification. Your OVO or GoPay account becomes linked to link fiatogel after the first transaction; subsequent deposits are faster because the app remembers your preference. Withdrawal works the same way — select the e-wallet, enter the amount, and funds return to the same registered phone number within subject to verification after approval. If you have changed phone numbers or e-wallet accounts, update your payment profile in account settings before attempting a new withdrawal. Account binding and KYC verification are required before large transactions (over our welcome offeronthly).

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are ideal for users preferring direct bank transfers. On link fiatogel, when you select BCA, Mandiri, BRI, or BNI, we generate a unique VA number for your account. You can then transfer funds from any other bank using ATM, mobile banking, or internet banking. Use the VA number as the recipient; funds typically arrive within subject to verification depending on the sending bank. The VA number remains constant for your account, so you can reuse it for multiple deposits. For withdrawal, link fiatogel returns funds directly to the bank account you used for the original deposit. If you want to withdraw to a different bank account, contact our support team with your new account details and updated KYC documents. VA transfers incur no special fees from link fiatogel, though your bank may charge a small transfer fee (usually under our welcome offer).

Fees, limits and verification

link fiatogel does not charge deposit or withdrawal fees to players. However, your payment provider (bank or e-wallet) may deduct small transaction fees (typically our welcome offer–5,000). Deposit and withdrawal limits depend on your KYC verification level. Standard unverified accounts can deposit up to our welcome offer per day. Once you complete ID and phone verification (1–2 hours), limits increase to our welcome offer per day. Large single withdrawals above our welcome offeray trigger a second KYC check or a manual review. Bonus claims require account verification; unverified players cannot access promotional funds. If your limit seems low, check your account profile — verification status is listed there. Contact support if you need to increase your limit for a large transaction.

Resolving a stalled transaction

If a deposit has not appeared in your link fiatogel wallet after the stated processing window, first check your payment provider (bank or e-wallet app) to confirm the transaction was sent. If your e-wallet or bank shows the transfer successful but link fiatogel hasn't credited it, the funds may be held in a reconciliation queue (usually 24–48 hours maximum). Submit a support ticket with your transaction ID (from your bank or e-wallet receipt) and the amount. Our team will trace the transaction and manually credit your account if necessary. For withdrawals under review longer than 3 hours, again submit a ticket with your request ID. We'll verify the approval status and expedite processing if there is a system delay. Do not attempt to re-submit the same deposit or withdrawal multiple times — duplicate submissions can create confusion and delay resolution. Always wait for a support response before taking further action.