link fiatogel Platform Privacy Notice

This page describes what we collect when you use link fiatogel and how we keep that data protected. We take your privacy seriously and handle all personal information according to applicable data protection principles. Our platform operates across Indonesia's major cities—Jakarta, Surabaya, Bandung, Medan, and Semarang—and we apply the same privacy standards to all users regardless of location.

When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, or engage with our slot games, live dealer tables, or sportsbook markets, we collect specific data. We use this information only to operate link fiatogel, verify your identity, process payments, resolve disputes, and comply with applicable law. We do not sell your data to third parties for marketing purposes.

This notice explains our data practices in plain language. If you have questions about how we handle your information, contact our support team during business hours in English or Indonesian.

What Data We Collect on link fiatogel

We collect data in several categories. First, registration data: when you open an account on link fiatogel, we require your email address or phone number, a password you create, and basic profile details (your name and date of birth). You control what you share in optional fields such as your residential address.

Second, identity verification data: to comply with anti-money-laundering regulations, we collect your Indonesian national ID number (KTP), a photo of your ID card, and residential address confirmation. We store this information on encrypted servers and use it only to verify your identity and prevent fraud.

Third, payment data: when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, we receive transaction confirmations from your payment provider. We do not store your payment card details, wallet credentials, or bank account numbers directly. Your payment provider handles that sensitive information in their own secure environment. link fiatogel receives only confirmation that a transaction occurred and the amount transferred.

Fourth, activity data: we log when you log in, what games you play, how much you stake, deposits and withdrawals, and results of your bets or game sessions. This data helps us detect fraud, resolve disputes, and understand platform usage patterns. We retain this data for at least one year for regulatory compliance and dispute resolution.

Fifth, technical data: we collect your device type (mobile or desktop), browser information, IP address, and approximate location (city-level, not street-level). This helps us detect unauthorized access and understand which regions use link fiatogel most heavily.

Transparency note: We do not use cookies to track your behavior across other websites. We use session cookies only to keep you logged into link fiatogel during your active session. You can disable these cookies in your browser settings, though this may prevent you from accessing your account.

How We Use Your Data

We use the data we collect for these purposes: operating link fiatogel (processing deposits and withdrawals, settling game results, managing tournaments), verifying your identity, preventing fraud and money laundering, responding to support requests, resolving disputes, complying with applicable law, and improving our platform infrastructure.

We do not use your data for marketing purposes unless you opt in. We do not share your personal information with third parties except as required by law (e.g., tax authorities, anti-fraud agencies) or to payment processors who help us process your deposits and withdrawals. Payment processors access only the data they need to complete a transaction—they do not access your full account history or game activity.

International Data Transfer

Our servers may sit outside your jurisdiction. When you use link fiatogel, your data may be transferred to, stored on, or processed from servers located in countries other than Indonesia. By using link fiatogel, you consent to such international transfer. We apply standard safeguards—encryption, access controls, and contractual protections—to protect your data during transfer and storage.

We at link fiatogel encrypt sensitive data and limit access to authorized personnel only. Your personal information is not sold to marketers, shared with competitors, or used for purposes other than operating our platform and complying with applicable law.

link fiatogel data protection team

Your Rights and Our Commitments on link fiatogel

You have the right to access your personal data held on link fiatogel at any time through your account dashboard. You can review your registration information, transaction history, and game activity. You may also request that we correct inaccurate information or delete certain data, subject to legal retention obligations. To exercise these rights, contact our support team with specific details about what information you want to access or modify.

We undertake to respond to data access requests within 10 business days. If we cannot fulfill a request (for example, if retention is legally required), we will explain why. You also have the right to close your account and request deletion of your data after applicable retention periods expire. Upon account closure, we will process any outstanding withdrawal within one business day and securely delete your data according to our retention schedule.

Data Retention on link fiatogel

We retain your personal data for as long as your account is active. After account closure, we retain transaction records and identity verification documents for at least five years to comply with anti-money-laundering regulations and resolve potential disputes. We delete data that is no longer needed for operational or legal purposes. If we are legally obligated to retain certain data (for example, to respond to a government request), we will maintain it as required.

Registration and profile data: retained as long as your account is active; deleted 90 days after closure unless legally required.
Identity verification documents (KTP photo, address): retained for five years after account closure for regulatory compliance.
Transaction records: retained for at least one year; longer if required by law or to resolve disputes.
Activity logs (game sessions, betting): retained for one year; older logs are aggregated and anonymized.
Technical logs (IP address, browser info): retained for 30 days only; older logs are deleted.

Security and Breach Notification

We employ encryption, firewalls, and access controls to protect your data from unauthorized access. We regularly audit our security practices and conduct penetration testing. However, no system is entirely secure. If we discover a data breach affecting your personal information, we will notify you by email or in-app notification as soon as reasonably possible (generally within 72 hours). We will also cooperate with relevant authorities and explain what steps we are taking to prevent future incidents.

You are responsible for keeping your password confidential. We will never request your password via email or support chat. If you suspect unauthorized access to your account, change your password immediately and contact our support team.

Third-Party Links and Services

link fiatogel may contain links to external websites (such as payment providers or sports league information sites). We are not responsible for the privacy practices of external sites. We encourage you to read the privacy policy of any third-party site before sharing your information. When you use DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer to deposit, you are redirected to the payment provider's secure environment—their privacy policy governs how they handle your information during that transaction.

Policy updates: We may update this privacy notice at any time to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Your continued use of link fiatogel after such changes constitutes your acceptance of the updated policy.

Contact and Data Subject Rights

If you have privacy concerns or want to exercise your rights (access, correction, deletion), contact our support team at our email address or through the in-app help chat. We respond to all data subject requests within 10 business days during standard business hours (Monday–Friday, 9 AM–6 PM Jakarta time). For urgent matters, you may also reach us during Idul Fitri or Idul Adha holidays via emergency support, though response times may be longer during holiday periods.

We at link fiatogel are committed to protecting your privacy. Your personal information is encrypted, access is restricted to authorized personnel, and we apply the same safeguards to all users across Jakarta, Surabaya, Bandung, Medan, Semarang, and all other supported jurisdictions. If you have any questions about this privacy notice or how we handle your data, do not hesitate to contact our team.